TowSquad provides emergency towing for breakdowns, collisions, and vehicles that cannot be driven safely. Dispatch is available 24 hours a day, seven days a week across Metro Vancouver.
Call with your exact location, vehicle details, and a description of the problem. If anyone is injured or the vehicle is creating an immediate danger, call 911 first.
Call when the vehicle cannot be driven safely
- The vehicle has stopped in traffic or at the roadside.
- Collision damage affects the wheels, steering, suspension, lights, or bodywork.
- A mechanical or electrical problem prevents the vehicle from moving.
- A flat tire, battery issue, or other roadside problem cannot be resolved safely on site.
- The vehicle needs recovery from a difficult position before it can be transported.
What to do while waiting for the tow truck
- Move away from active traffic if it is safe to do so. Do not stand between vehicles or beside a live traffic lane.
- Turn on the hazard lights and use warning equipment if it can be placed without entering traffic.
- Share a precise location. A nearby intersection, highway exit, business name, parkade level, or map pin helps the operator find you.
- Tell dispatch about hazards. Report collision damage, leaking fluids, locked wheels, restricted clearance, or an unsafe stopping position.
How emergency dispatch works
Dispatch confirms the vehicle, location, destination, access conditions, and the problem you are experiencing. Those details help determine the towing method and equipment required.
Arrival time depends on the pickup location, traffic, weather, road conditions, and the type of recovery. Dispatch can provide the current availability when you call.
Roadside assistance or emergency towing
Some problems may be resolved with roadside assistance, such as a battery boost, fuel delivery, tire change, or vehicle lockout. If the vehicle cannot be made safe to drive, TowSquad can arrange transport to a repair facility, dealership, home, or another agreed destination.
Emergency towing service areas
TowSquad serves Coquitlam, Port Coquitlam, Port Moody, Burnaby, New Westminster, Maple Ridge, Vancouver, Richmond, and surrounding Lower Mainland communities.
Frequently asked questions
How quickly can a tow truck arrive?
Timing depends on current demand, traffic, weather, pickup access, and the type of vehicle or recovery. Dispatch can provide current availability when you call.
Do you provide emergency towing after hours?
Yes. TowSquad emergency towing is available 24 hours a day, seven days a week.
Can you tow a vehicle after a collision?
TowSquad provides accident towing and vehicle recovery. Tell dispatch about visible damage and whether police, fire, or other responders are at the scene.
Where can the vehicle be taken?
The destination can be a repair shop, dealership, home, storage location, or another address that can legally receive the vehicle.
Request emergency towing
Call TowSquad at 604.977.2652. Be ready to provide your location, vehicle make and model, destination, and a description of the problem.