Locally Owned & Operated

Who We Are (Our Story)

TowSquad began as a one-truck operation with a big heart and a clear mission: to provide reliable, compassionate towing services with a personal touch. Today, we’ve grown into a trusted, community-focused team serving drivers across Vancouver, Burnaby, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Surrey, and Richmond.

Our founder spent years working with established towing providers throughout the Lower Mainland. Along the way, he saw too many people left waiting, confused by pricing, or treated like just another number. He knew there was a better way—and TowSquad was born.

Every service call is our chance to help someone in a difficult moment. Whether it’s a flat tire in Coquitlam, a battery boost in Burnaby, or an emergency tow in Richmond, we show up with care, urgency, and professionalism—just like we would for our own family.

truck towing - Towsquad
People First, Honest Pricing

What Makes Us Different?

At TowSquad, we don’t just tow vehicles—we lift burdens. Every decision we make revolves around one principle: People First. We know roadside problems are stressful, so we show up with more than just a tow truck—we show up with support.

  • People-First Service – You’re not just another job on the list. We treat each call like it’s our own family stranded on the roadside. Compassion, patience, and clear communication are part of every interaction.
  • Fast Response When You Need It Most – Our dispatch strategy minimizes wait times, especially in busy areas like Surrey, Vancouver, and the Tri-Cities.
  • Operators with Heart & Skill – Our team brings professionalism and empathy to every job.
  • Clear, Honest Pricing – No hidden charges—just straightforward, transparent service..
  • Reliable, Modern Fleet – Fully equipped trucks, clean and ready for anything from jumpstarts to long-distance tows.
  • Always On Call – 24/7, every day of the year—we’re there when others aren’t.
More Than a Towing Company

Our Mission

TowSquad was built from the ground up with one belief: people deserve better during life’s unexpected moments. Our mission is to deliver human-first towing—where every call is handled with urgency, honesty, and heart.

We’re driven by what we’ve seen on the road: frustration, confusion, and delays. That’s why we’re committed to raising the standard in roadside assistance by treating every customer the way we’d treat someone we love.

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car towing services - Towsquad
Why We Exist

Because We Care

Too many drivers feel stranded—not just by a flat tire or dead battery, but by the lack of empathy and clarity in traditional towing services. That’s why TowSquad was created: to bring back the human touch.

We believe towing should offer more than a lift—it should offer relief. Our purpose is to show up, calm the chaos, and make things easier for every person we help. For us, every service call is a chance to make a difference.

That’s why we exist: to raise expectations, one roadside rescue at a time.

Testimonials

Hear it From Our Clients

Best service ever! Thank you Sam for being so kind and helpful . You were so friendly and timely . Will definitely be recommending you and calling you if I ever need a tow . Thanks again

Chrissy Brown

Customer

I can’t say enough good things about TowSquad! When my car broke down on Highway 1, they came to my rescue so quickly. The team was not only professional but genuinely kind and reassuring, turning a stressful situation into one that felt safe and manageable. They went above and beyond to make sure I was taken care of. I’m so grateful for their help and would highly recommend TowSquad to anyone in need—they’re truly lifesavers.

Mateo Macalipay

Customer

Sam was quick to respond and helped diagnose why my TL failed to start. He was friendly, quick and efficient. I would recommend him for sure.

Daniel Mendiol

Customer

I can’t thank TowSquad enough for the incredible job they did recovering my vehicle from a ditch after a scary incident last night. My son lost control of the car while coming home, and I was really anxious about getting it out safely. From the moment I called, TowSquad was professional, reassuring, and quick to respond.

Zab Mohebbi

Customer